Airtel Prepaid
Discontinued Service

Dear Sir,

I am using the Airtle Mobile # 9632175361 number for more than a year. On Jan 28th evening 5:00 PM. I received an IVR call on this same number asking me to resubmit my documents. I called back Airtel Customer Care to check and was told the same. Past one year I have called Airtel Customer care more than 20 times and each time I had gone through Identity check, then no agent told there was a problem with my details. On Jan 30th at 02:00 PM I submitted my documents at Frazer Town Airtel Office in Bangalore and was given the receipt for my resubmission. Abruptly, without notification, Service to my number has been withdrawn and I am facing a lot of difficulties because of this. I also have Airtel postpaid Landline connection 08050296918.Airtel has given me Rs100 free talktime on this mobile connection, when I took postpaid landline. So there is no way Airtel can say, that they do not have my contact details. I have talked to Airtel customer care but they are not reinstating my previous balance of Rs 400, which I recharged on Dec. Also they are asking me resubmit documents again.

Please help me in getting my recharge amount back.

Regards

Ranju R

8050296918

Company: Airtel Prepaid
Country: India

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