Airtel Prepaid
Balance wrongly deducted and not returned

My Mobile No. is 9724624555.On 6th of July Airtel Comedy Pack was activated on my mobile without my permission and Rs.30 was deducted as well. Next day early morning I went to the Race Course branch of Airtel and I called the customer care from their phone. The guy sitting on the phone agreed to credit my Rs. 30 back in my account. After 2 days of not receiving I went again and another caller took the phone sayin ur complaint was not registered so I am registering now and you will get. After another 4 days when I did not receive and I call a girl named Sudha (customer care) took my information and told me that within 4 hours I would receive my balance. Its more than one week now and I still did not receive. This is a case of pure theft by Airtel. They deduct my balance without my knowledge and then they dont return it back.

I would request the authorities especially the Telecom Authority to know the various ways these so called service providers cheat people of their hard earned money. I hope Justice will be delivered

Company: Airtel Prepaid
Country: India
State: Gujarat
City: Vadodara

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