Airtel Prepaid
Call barred

I am AnilRaj and I am using the most wrest connection in India (AIRTEL Prepaid) my number is 09958613442 which I am using for last one year. On 13th Oct 6.30pm my number is barred by Airtel, regarding this I called to Airtel customer care and from them I understand that my number is barred due to verification of documents, regarding the documents they never called me and they didn’t send me a message, when I told them that I didn’t get any call or message from your side regarding this at that time a senior supervisor Mr. vinod told me that they called me and informed me the same before last 2 week and from 27th Aug to 5th Oct I was out of India with my phone then how they called me I don’t know. And then Mr. Vinod told me that your number will activate before 14th Oct morning which is not happened, then I again called them in morning and a another supervisor Mr. Sachin who told me that within 2 hours your problem will rectify and then I submit my documents at your Airtel Office at NIT Faridabad by 3pm then I called from there to Mr. Sachin, then again he asked for 1 hour and I waited at your office till 8.30 Pm and then Mr. Sachin told to the staffs in your FBD office to issue a duplicate SIM for me and he told me that your number will activate within 2 hours. And till now my outgoing calls are barred.

I feel that the experts in your office are not able to rectify the problem. I feel that now a day in India the worst connection is AIRTEL, no customer support, inefficient technical staffs, irresponsible customer care officers and irresponsible top level officers because I called there more than 20 times and till now not any responsible person called me. Finally I gave them time till 10am of 15th Oct. Let us see what is going to happen.

Company: Airtel Prepaid
Country: India
State: Haryana
City: Faridabad

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