Airtel Prepaid
Barring of outgoing calls

Respected Sir,

I am "Shivani Singhal", my airtel no- "9560134024" has

been barred from making outgoing calls since 15th Oct. Today on 18th

oct I have received a message that I have to submit the documents.

My airtel no. is six months old and have already submitted my documents

when i got this number at Noida, where I used to stay. Presently am

staying at Lucknow, and paying roaming too.

I refered the matter to customer care no.- 09810198101 at delhi and I was told that according to TRAI directions you have to submit one additional passport size photograph with address proof, these documents are to be submitted at CUSTOMER CARE, DELHI . I then made contact with UP East Airtel customer care no. - 9935199351, he also directed me to submit the required documents at DELHI. How come I have to go Delhi to submit documents which I had already submiited at the time of purchase of SIM and why cannot they be accepted at the place of present address.

Moreover, I have paid for validity upto 2011 and recently recharged my phone for Rs. 200.

SHIVANI SINGHAL

9560134024 (aitel prepaid)

Company: Airtel Prepaid
Country: India
State: Uttar Pradesh
City: Lucknow

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