Airtel Prepaid
Balance deduction

HI, my airtelprepaid no is 9558233661. For the last two months I get a phone from the airtel company where a representative asks me to choose the hello tunes service. I strictly tell them not to activate the service, no matter how low the rates are. But, I think this guys dont get itor they have some goal of irritating people. Everytime, right on the next day I receive a sms stating that my hello tunes have been activated and I have been charged for the service. I, right away call the customer service, and all that the representative does is deactivate my service and tells me that this will not happen again. Now, can you believe this? It happens all again, and this time I asked for a refund. So, the guys tells me confidently that I have been refunded of the amount. But, sadly, this also never happens. I call the next day and again they tell me that I will be refunded, but I am not. Now, I have been using this number for quite a time and I dont want to change this, but if this occurs one more time, I will be left with no choice. If anyone is reading this and has the ability to take action, Please, take some actions, because the charge that they deduct this way from the customer may be a small one for them, but for the customer, it is a great loss.

Company: Airtel Prepaid
Country: India
State: Gujarat

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