Airtel Prepaid
Unjust deductance of balance

My number is 09896777006, i have been using this number for last 4-5 months...

and i am facing a lot of problems using this number...

it had been many times that my balance is deducted and on asking customer care, they give me a wrong explanation.

once i received a liink to download a game from net...

i ignored the message as i was not interested but soon i received a message showing a deduction of rs.50 for subscribing video clips (not even game but video clip).

when i asked customer care they answered that i had subscribed for it, i said them let it go on what has happened but for now plz remove your subscription, it again costed me rs. 30...

after few days i again faced a new problem, this time it was about using airtel live...

i had been using 0.facebook .com (provided free) t i found my balance is deducting from my account...

when i asked customer care they answered that i had been opening some porn site, when i refused that person on the line started talking rubbish and even argued... and disconnected,

than i decided to delete all internet setting from my mobile, even then my mobile is showing regular (after every 2-5 minute) messages of balance deduction.

and i have lost at total of rs.116 again,

i don't know why the company fools the customers...

if possible i would like to have a talk with the head of customer support and describe my problem...

Company: Airtel Prepaid
Country: India
State: Haryana
City: Panipat

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