Airtel Prepaid
Unapproved Deduction of Balance

My mobile number is 9810549464 (Airtel) I have been using this connection for last three years.

SUMMARY:

My complete balance is getting deducted everytime I recharge. I get a message from AD-54321 saying "Thanks for downloading ChopperRescue from Airtel. You have been charged Rs. 40. Join GamesClub at http://gclub.in" (Received at 21:45 on 20.10.2010) I NEVER downloaded any such game or anything paid for that matter over the net. NO APPROVAL for any such transaction was taken from me before the deduction. I am too afraid to recharge my phone now because all the money gets deducted right after I do so!

DETAILS

I recently purchased a GPRS enabled phone (Nokia C3) And there On which I access the basic Sites like facebook and gmail from which I access the free content. I never accessed GClub.in. I don't even know what is that. On 19th January, I had Rs. 8 on my balance and then out of the blue I get a similar message as stated above saying Rs. 10 has been deducted (Received at 12:31, on 19.10.2010). I ignored it for some reason for it was a huge amount and I received the message right after some browsing I did.

Today on 20th I just went to Facebook and Gmail and thats it in the morning. In the evening at around 8.00pm I recharged my phone with Rs. 50 and after a few calls my balance was Rs. 41. Now at 9.30pm I again get a message from AD-54321 that I stated above saying they deducted Rs. 40 from my balance!!!

I am too afraid to recharge my phone now. What if it keeps deducting ALL my balance everytime. I have been using this number for such a long time I cannot even afford to change it so suddenly. My work and my personal connectivity is severely getting affected.

PLEASE HELP!

Company: Airtel Prepaid
Country: India
State: Delhi
City: South Delhi

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