Airtel Prepaid
Repeated Poor service of Airtel & deduction in Prepaid balances

Mr Kohli,

This is to bring your attaention & feed back to you about the renderence of Poorest service of a Airtel complaint cell toll free no 198. I am having a problem regarding the deduction of Rs. 1.20 per call from my Mobile no. where as I have opted for per paisae per second on my mobile no. When I have spoken to call center officer on toll free no. he forwarded the call to higher official which does not responded, This happened several times. Mr. Kohli I am reminding you that now this is time of Mobile Portability n in this kind of services, how you can retain your subscribers, I really have a pitty for Airtel. You are requested to take appropiate action regarding this matter to concerned asap

Regards

Chiterrekha kala

Criminal Lawyer

Uttarakhand Bar Council

Mobile No. 9897031800

cc: Retained for future

On Tue, 31 Aug 16:56:27 0530 "CHITERREKHA KALA"chiterrekhasharma@rediffmail.com wrote

Mr Manoj Kohli,

This is my third reminder to you regarding my cell no 9897031800.

Whenever I'Ll make a complaint to you, someone from customer care cell looks after my complaint. But it is really very sorry to say you that repeteadlly Money is deducted from my Airtel Number.

In this no. we I have took up recharge for internet for one month in which 2GB download is free, But Rs. 33 Rs 9 is upfront deducted after running internet connectionas on 28 Aug & 31 Aug respectively.

I'll make call to Mobile No. 9958299916, but concerned cell no. is not ready to pick up the phone. Therefore request you to kindly take the appropriate action asap.

Regards

Chiterrekha kala

Criminal lawyer

District court Dehradun

High Court Nanital

Uttranchal

Mob: 9897031800

CC is retained for future reference

Chiterrekha kala

Criminal Lawyer

Uttarakhand Bar Council

Mobile No. 9897031800

Company: Airtel Prepaid
Country: India
State: Uttarakhand
City: Dehradun

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