Airtel Prepaid
Deducting money without any service

I have a number 9567372338 taken from airtel. I have charged the said number with Rs.222/- full talk time on 4th Feb. But I did not use this number at all. On 14th May when I wanted to make a call, I got a msg saying that you have low balance and recharge. I made a local call for approx. 2 mints. Then came the surprising message saying that your balance is 20Ps. When contacted the customer care they blocked my number so that I cannot call them. From May onwards I am contacting airtel Nodal officers and Appelate through email. Everytime they will sent reply saying that they are resolving the issue and thanks for the patience. On 14th May, I charged my cell again. Again they started playing. Some calls will come to the cell and if you take it they are deducting money. I got such a call and attended. when I heard the recorded voice I disconnected. Suddenly I got a msg saying that 'Thanks for registering to Pakru Contest. Rs.15/- is deducted from you. I got completely mad. Already they had taken Rs.222/-. since my number is blocked by the customer CARE I called them through the dealer. And when I contacted for my Rs.222/- they replied to me that they are crediting my Rs.10/- for the pakru contest. After so many correspondence on 5th July, they credited me Rs.100/-

The funny thing is that I am asking them for what you have deducted this amount and there is no answer. Still they did not give me back Rs.122/-. No body knows for what they are harassing the customers in this way.

Everyone be careful with AIRTEL. Check the balance and keep always.

Saraswathy das

Company: Airtel Prepaid
Country: India
State: Kerala
City: Pathanamthitta

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