Airtel Prepaid
Undue deduction of balance for services which activate by itself

Complaint: i was being charged for devotional pack and m.bazar_deal_verse which airtel claims i requested it for on 6th of september... i usually use bsnl .used this sim for one day that too for a days internet pack of rs 5 which i could'nt activate because the letters on the recharge voucher were too small... next thing i had this service on by itself and was charged 2 rs /day for the same. i am registered in the do not disturb category... so the customer care guy says i wont even receive this service devotional messages for which iam being charged...

he told me to dial*121*5# to deactivate this service which i did on 16th sep 2011.

i have a querry for airtel when iam in do not disturb category how can i receive the plan idea??? (by itself???)

iam dr. Anchit Wapa my no;9816639493.dr.anchitwapa@gmail.com

it is requested to see into the matter urgently as i feel many customers are being cheated like this..

thanks.

Company: Airtel Prepaid
Country: India
State: Himachal Pradesh
City: Lahaul & Spiti

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