Airtel pre paid
Deduction of Amount

Dear Sir,

My name is Naveen Mehta, I am using one airtel prepaid no. (91-98103-14657) from last 6 year. I recevied one free 500mb data usage of 3g from Airtel, and using the same as that was free. But suddenly on 27 Jan. My balance got deducted by 140 INR Rs.

I called to airtel custmer care after that incident, they gave me the date of resolution of the problem is 1 Feb, till 1 feb my problem was not resolved and also no calls recevied from airtel customer care regarding the same.

When I contact them again they told me that the balance is deducted becoz I used the data services (But I had used the data usgae free given by airtel only. No body was listen my problem properly and they told me contact to nodal office we are not able provide you solution of my problem)

Request you to help me out with this condition. From last 6 yrs I am customer of airtel, but now i think if they will provide good service to customer then who will beleive on these.

Thanks

Reagrds

Naveen Mehta

Company: Airtel pre paid
Country: India
State: Uttar Pradesh
City: Gautam Buddha Nagar

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