Airtel Prepaid Connection
Phone Disconnection Thread

My parents in Kerala get disturbing calls every day from Airtel (9199958224 or similar numbers) asking them for identity and address proofs for our existing prepaid connection 9995509416 which we have been using for more than 3 years now. In fact all such required documents have been submitted at the time of taking this connection and Airtel's asking again for the same after years of service looks to be ridiculous. Also we are very much concerned about the unwanted chargeable services such as 'Ringer Tune' and 'SMS services' activated by the service provider without our request. This number is being used only for voice communication in order to minimise expenses. However, the current situation looks like Airtel deduct huge charges by activating unwanted 'Ringer Tune and SMS services' on the number and thus preventing us to use the same for basic communication purpose in cost effective manner. Moreover, Airtel customer care threats that this connection will be cut in next 12 hours if documentary proofs are not given. This is one of the finest examples that how Airtel punishes a customer for believing in their prepaid services. Shammy, Surat

Company: Airtel Prepaid Connection
Country: India
State: Kerala
City: Thrissur

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