Airtel Prepaid Connection
Embarrassing the custome

I am a central Government employee and had taken a prepaid airtel connection n the year 2007 and also submitted all relevant documents i.e. residence proof, service certificate, copy of govt. I/card, pan card etc. But on 07.10.2010 one sms was sent by airtel and asked me to produce the document again by today itself otherwise my service will be stopped. When I contacted Customer Care and told that I am not in the town and it is quite difficult to the document within 24 hours and have already submitted the same in the year 2007. If require, I am on leave and will resume my duty at Siliguri on 25.10. and if it is so necessary then they should have intimated me before a week or should wait till 25.10.2010. But Shri Pradeep Roy and Rakesh Kumar of Airtel told me that it is not possible and I have to submit the documents within 24 hours by hook or crook. When I asked them that I want to take to the Senior member of Airtel that where it has written that I have to submit the document in 24 hours and cannot wait for a week or can not intimate the individual before a week. then they reluctant to give the answer. Hence you are requested to kindly help me out, if not I may be permitted to file a suit at your esteemed site. thanking you sir. Yours faithfully, S. N Adhikari, 09933717654

Company: Airtel Prepaid Connection
Country: India
State: West Bengal

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