Airtel Prepaid Mobile
Wrong Recharge

On 18.11.2011 I had recharged Rs. 200/- for my Airtel Mobile No. 9611920376 (Bangalore Connection) from Jodhpur (Rajasthan) and received a message as "RECHARGE SUCCESSFUL on 18.111.2011 at 02.23 PM. Talktime Rs. 1.00 MRP Rs. 200.00. Trans ID 799312639."

It is a matter of great surprise that the Airtel Mobile authorities credited the entire amount of Rs.200/ for using 3G Internet in place of giving talktime of Rs. 200/-. This is a clear cheating from the Airtel side.

Moreover while complaining this matter to Airtel on their consumer care No. 121 an automatic voice message were available that "recharge Rs. 200/- ... and get 500 mb internet free...

It is therefore, requested to please instruct the Airtel authorities for immediate credit of talktime for Rs. 200/- to avoid any legal complications.

Meenu Maria Joseph, Bangalore

Mobile No. 09611920376

email. otjoseph@rediffmail.com

Company: Airtel Prepaid Mobile
Country: India
State: Karnataka
City: Bangalore

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