Airtel Prepaid Mobile
Sim deactivation

Sir I have been using this number 9831107470 since last 5 years. Recently I have went to Bangalore for official purposes. I took the new airtel connection out there number is 9741512440. But when i inserted my kolkata sim in my mobile i discovered that the same has been deactivated. I did not understand the reason for the same and went to the bangalore customer service centre but they replied that they are not able to solve this problem as the sim is of Kolkata.

This sim is of great impotance to me as I am using it for last 5 years and it will be absolutely difficult for me to change to a new number for kolkata.

Further the customer service of airtel has detoriated significantly. The quality which the company use to provide has taken a great setback particularly in feild of customer care services.

All these factors are resulting in shift of customers to another operators who provide much cheaper services. As we are not getting the desired quality of service for which we are paying the premium charges when compared with the charges of other operators.

Manish Ojha

9741512440

Company: Airtel Prepaid Mobile
Country: India
State: West Bengal
City: Howrah

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