Airtel Prepaid Mobile Services
Lack of efficient services and unwanted balance deduction

This is to bring into your kind consideration that i am using a

prepaid mobile number 9729703408 provided by airtel India. My number

exists in ndnc (national do not call registry). Still i keep on

receiving unwanted promotional messages. ther than this without my

prior permission unwanted service alerts have been activated on my

number and a day to day basis deduction is done from my number. Due to

this a loss of around INR 200 has been done to me. I have tried to

escalate the problem lot many times to the customer care and senior

officials such as the nodal officer of the area Mr.

Amitabh (919996034865). But neither they are replying properly nor my

balance is reimbursed. Other than this i use internet on my handset

using the same number but the connection fails every time and a

balance deduction happens. I am unable to browse the internet but

balance gets deducted automatically. In this regard i have launched a

compliant with request number CBDMO20224041259.A loss of INR 100 has

been incurred in this manner as well. No action has been taken in this

regard. Kindly understand my trouble anb take a suitable and humble

action

Thanks & Regards

Sumit Kuma

Company: Airtel Prepaid Mobile Services
Country: India
State: Haryana
City: Sonipat

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