Airtel Prepaid Service (UP)
Strange Behaviou

Dear Airtel

This is to inform you regarding a very strange behaviour which has been happening in the IIT Campus since the past few months.

(a) Mobile screen shows SIM Card update started every now and then. I asked some of the people around me and they also said the same thing. I am wondering if AIRTEL is tapping my phone and barging in to my privacy.

(b) My family members live in South India (Tamil Nadu). It is very strange that my family members are able to make a call at my phone, but when I call them a voice at Airtel says (the machine response) "The telephone number does not exist". Well! The response of a super intelligent Airtel official would be "Prefix a zero". I checked, double checked and triple checked, with and without fixing a zero and the same response is obtained. Naturally enough the problem is with UP East because the message is in Hindi and English. TN airtel gives the error message in Tamil and English.

(c) One can never get through the complaint registration system of Airtel UP. Perharps there is nobody sitting at the portal. Everybody is too busy goofing up the public's money and giving service unworthy of value.

So please, our super intelligent horsey mouths of Airtel, maybe you could tighten up the losers sitting in cosy ACs and doing nothing at the UP Airtel office.

Regards

Suddhasheel

Company: Airtel Prepaid Service (UP)
Country: India
State: Uttar Pradesh
City: Kanpur Dehat

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