AIR TEL SERVICE
NO PROPER INFORMATION TO THE RETAILER

Telecommunications

Dear sir /madamb STUPID RETAILER'S FAULT. AND AIR TEL SERVICE PROVIDER

let me brief this (I put a top up of Rs 110 denomination (TRANSACTION ID 1096099601) on23rd JAN night .but due to ignorance of the stupid retailer who is running the shop in muthapudupet

(IAF POST CHENNAI-55) The very first shop after muthapudupet kendriya vidyalaya . my 110 has gone to booster pack. this was not told by the retailer. now after putting Rs 110 my balance is still zero. because the 110 has been utilized as a booster pack rather to make top up. Hence I request to revert it

Rs 110 as booster pack not as top up. from which date? this question is also askedby the retaler. because he does not know. then why airtel has not told this to the retailer???

when I asked the retailer he told for 110 the talk time may be of Rs 96 but when this incident has happend the retailer says that the customer should also be aware of this . my question is the retailer should guide us properly for my 110 rs he will will be also getting some money. then what for he is sitting there??? Who asked this booster pack. Still I have not

utilize the pack. I am not using my mobile since 23 rd night. I have not recharged my mobile since 23rd. with any other denomination . because I don’t want any booster pack. I had 1 paise/sec plan I want to be with that. We don’t have income of black money. I want my money to be utilized in a proper way. Kindly take some step as the customer care lady told action will be taken within 24 hrs.


Company: AIR TEL SERVICE
Country: India
State: Tamil Nadu
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