Aitel
Life time Valitdity decreased taking Rs.999 for Life Time

Name: Tofiqu

My Airtel no. 9892109957

I have got the airtel preaid mobile connection at Rs.999 for Sim Card in year 2005 when they said it is Life Time Validity card. and where saying that the services will be available till they have the valid licence and a minimum of recharge is done every 6 months and so was I getting the validity till 2032.

Then the validity started decreasing and now Airtel stopped my services on 19-10 saying that your validity has expired. As I was in emergency I have recharged with Rs.45 to extend the validity.

But now I want to launch the complain against Airtel that Rs.999 is not the small amount and not to keep promise for the services is cheating by Airtel.

Airtel is not ready to take any complaints and have banned my mobile number to connect to the customer care executives as I had complaints of my balance deductions.

Waiting for reply

Thanking you

Company: Aitel
Country: India
State: Maharashtra
City: Mumbai City

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