Airtel
Inefficient/Worst Case of Customer Service

I got a call from some Airtel executive on 16th Oct (who was calling from Andheri (E) branch of Airtel)... he told me a plan to convert my Pre-paid number to Post-paid... i got interested in that and gave that guy my College Id and License as a photo Id proof... now after that i got 2 passport size photographs and No Objection Certificate to give to them, but no one has come to take it from me... i feel so irritated because of all this... my Pre-paid validity was about to expire on 20th Oct, but since no one came i had to get a recharge done of Rs 97 for a month's validity... now the call rates in this scheme is 2.25 which is too too costly for me (earlier i was in plan of 456 which had local call rates of flat 50paise)... i want compensation for all this... despite of calling them again and again, they don`t reply properly and no one has any sense of responsibility there... i want a REFUND of 200 bucks... I CANNOT KEEP ON WAITING FOR THEM AND GET TOP-UP DONE AGAIN AND AGAIN...

Company: Airtel
Country: India

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