Sterling Holidays
Pathetic customer service

I am basically from Coimbatore. one of my friend gifted me a holiday from his sterling holidays time share. when we both sat together to book a holiday, we tried to contact there customer service number in Chennai sterling office (04433997777) which was keep ringing and getting disconnected. so again we tried to call them in the 1st hour the next day. then a recorded voice started instructing us. then the call was put on hold for about half an hour again, no one attends the call from customer service. this is really pathetic. after a several try at last we got the person on line. he said that we need to email our reuqest in order to know the availability and book the rooms. Guys then why the hell these people have a customer service number fro reservations. An another big highlight is they have people talking in tamil and there is no tamil language to select. You may all can also try to call the above number once. And forgot to say even after sending the mail request the reply came only after 1week. Telling that no availability. This made us to disappoint. Guys please recommend anyone to joins sterling or never ever get into sterling holidays. there are better companies to choose. I dont think this company will recover for there life time from such problems.

Company: Sterling Holidays
Country: India

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