Chalo jai
Unsatisfactory tou

CHALO JAI --AAR NOI...

We were totally dissatisfied in the first ever tour package to Kalimpong, Rishyap, Lolegaon & Lava with M/s Chalo Jai on 03-11-11. The reasons are as follows:

i) Food-- Totally substandard except for the 1st two days. This might be to impress new guests. Rest of the tour we had to eat as we can not stay hungry during the tour.

ii) Stay -- Quite below standard specially at Lolegaon. Although the name of the hotel is Laiguda resort, there is nothing to call it a resort. It is just an ordinary building in a congested locality with lot of garbage of the floor of the corridor. At other places, they would put a camp cot in a two bedded room to accomodate three of us.

iii) Tour guide -- The worst part was this man, Mr A.Ghosal, who often ignored our inconveniences & at times would show his temper in case we raise our problems during the journey. We fail to understand why such a person has been appointed as a tour manager, who does not know how to behave with the customer. His attitude was as if he was doing us a favour by taking us in the tour.

iv) Conclusion-- Obviously for us this will be our last tour with M/s Chalo Jai.

Company: Chalo jai
Country: India
State: West Bengal

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