INDIAN RAILWAY CATERING AND TOURISM CORPORATION LIMITED
RAILWAY TATKAL TICKITING

To inform with deep regrate that IRCTC Tatkal online (e-ticket) reservation process is of no use with session getting drop or unavailable during initial hours of it's opening period.

Virtually every time you try to book in the morning at 8:00AM, session will either drop almost instantaneously, with "service unavailable" error, failing to load entire page, intermittent disconnect etc. Surprisingly access to all sites other than the irct works okay during initial period of Tatkal e-ticket reservation.

More to the surprise, suddenly after couple of hours of opening duration, everything start working fine only to know that all tickets have beeen waitlisted by that time. Since this is not one time or isolated incidents but being a daily affair, I feel that there is some kind of nexus to prevent people from their rights of equality.

The railway officials give excuse as the site gets blocked as everybody logs in at the same time, but then what is the use of having this site. general public cannot use this anyhow.

I would like the concerned authorities to look into the matter.

Company: INDIAN RAILWAY CATERING AND TOURISM CORPORATION LIMITED
Country: India
Site: www.irctc.co.in

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