Cleartrip travell services pvt ltd
Extra payment for hotel booking not refund

Dear Sir,

I had booked a hotel in vishakhapattanam through cleartrip.com.

Actually as per discussion with Mr Sagar (Cleartrip representative), i had paid the money (through net banking) to ICICI A/C no 039305002656 of Rs 3375.00/- (2 times) on 31/03 from my axis bank A/c no -909010045508575.But due to 01/04 bank holiday my payment could not be credited to above mentioned a/c.

I need to catch the train on 02/04 as because my vacation was from 03/04 to 06/04.

on 2nd appril cleartrip representative told me to paid the amount by cash to ICICI bank as because they had not received my payment. They assured me that as soon as they will receive my previous payment (paid through net banking) they will refund the same to my account.

Then & there i had make once again paid Rs 3150/- in cash on Korba ICICI bank in cleartrip A/c for book the hotel.

After my payment the hotel has been booked and they send me the hotel voucher to my mail.

after my return from tour, several telephonic discussions had happened with cleartrip representative and each time they assured me to refund the amount within 3-4 days.

i also send them mails mentioning all details along with my axis bank a/c statement but all in vain.

Near about 2 months have gone after my tour and cleartrip had not refund my money.

Please give me some solution.

Thanks & Regards

Ananda Gangopadhyay

Mob-9669200447

Company: Cleartrip travell services pvt ltd
Country: India
State: Chhattisgarh
City: Korba

  <     >