Club Mahindra, Mumbai
False committments and No responses

Useless people working at Club Mahindra. Seems its useless posting this complaint as tere will be no action but still feel necessary to post.

My hubby and myself were invited for a seminar at Goregaon Club Mahindra. We were committed, we would be getting movie ticket vouchers and stay voucher (discounted rates) for Club Mahindra. On wasting 1 hour, we were promised we will be getting the vouchers through courier within 2 weeks. Almost 6 months we have not yet received any courier.

We have been following up on calls continuuously for days (wasting money on calls), as we had found it quiet ok to check on it. We have also complined to the Seniors in Goregaon branch. They too seems they have no interest in customers. Infact they are only waiting to earn incomes, achiee their targets and earn incentives.

Regarding this issue, we have co-ordinated to 5/6 staff members, but useless. We have got responses that the same was despatched through courier several times. But on asking the courier name, there would be no answer and the phone was disconnected.

In one sentence, BAD SERVICE, NO RESPONSES, NO INTEREST BY THE STAFF even after several follow ups. The staff working there are only there to convince customers by meaning: "SORRY, WE CANNOT HELP YOU."

Company: Club Mahindra, Mumbai
Country: India
State: Maharashtra
City: Mumbai City

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