MAHALAXMI TOURS
FRAUD AND CHEATING

TO,

MR JAYANT TOPE

DIRECTOR

MAHALAXMI TOURS,

SHOP NO 5 SEVEN STAR APPARTMENTS,

BRAHIM SOCIETY, NAUPADA, THANE.

HI JAYANT,

I HAD BOOKED A COUPLE 10 DAY PACKAGE FOR HIMACHAL PRADESH FROM THE 10TH OF MAY ONWARDS BY PAYING THE FULL PAYMENT OF RS 34000 IN THE MONTH OF FEBRUARY.

SERVICES PROMISED BY YOU WERE AS FOLLOWS-

1) DELIVERY OF HOTEL VOUCHERS AND TRAIN TICKETS 15 DAYS PRIOR TO DEPARTURE

2) A/C 3 TIER RAJDHANI TRAIN TO DELHI AND BACK.

3DELHI ONWARDS INDICA WITH DRIVER WITH LOCAL SIGHTSEEING.

4) VEG/NON VEG BREAKFAST AND DINNER.

5) 3 STAR ACCOMODATION IN ALL LOCATIONS.

WHAT WAS GIVEN-

1) WAITLISTED TRAIN TICKETS OF SOME OTHER TRAIN TO DELHI DELIVERED 1 DAY PRIOR TO DEPARTURE.

2) THEY WERE WAITLISTED TICKETS OF A TRAIN LEAVING FROM KALYAN AND NOT BOMBAY CENTRAL AS PROMISED.

MY WIFE AND I HAD TO TRAVEL STANDING TILL NASHIK AND THEN ONLY MANAGED PLACE UPON AVAILABILITY.

FOR RETURN JOURNEY ALSO RECEIVED A FAX COPY OF A TICKET 1 DAY PRIOR TO DEPARTURE AND THAT TOO NOT

OF THE RAJDHANI TRAIN.

3) THE INDICA WAS STOPPED FOR A DAY IN DHARAMSHALA DUE TO NON PAYMENT TO THE INDICA OPERATOR.

4) AT MOST PLACES ONLY VEG FOOD WAS SERVED (MANALI/DALHOUSIE/DELHI)

5) IN DELHI IT WAS MORE OF A LODGE.IN ALL LOCATIONS NO 3 STAR ACCOMODATION WAS PROVIDED.

WE WERE NOT ALLOWED TO CHECK OUT FOR 5 HOURS IN DELHI TO YOUR NON PAYMENT TO THE HOTEL.

IN MANALI ALSO WE HAD TO WAIT FOR 2 HOURS TILL YOU MAID AN ONLINE PAYMENT.IN DHARAMSALA THEY

KEPT OUR LUGGGAGE AT RANSOM TILL THEIR DUES WERE SETTLED BY YOUR ORGANISATION.THE SAME ISSUE

OCCURED IN DALHOUSIE TOO. HOTELS DO NOT RECOGNISE VOUCHERS ON YOUR LETTERHEAD AS THEY HAVE NO

VALUE AND CAN BE PRINTED BY ANYONE.HOTEL ROOM BOOKING VOUCHERS HAVE TO BE ONLY ON THEIR VOUCHERS.

THIS IS SOMETHING I REALISED LATER.

6) I SPENT RS 2000 ON STD CALLS TO YOU ON YOUR MOBILE AND ALSO TO YOUR OFFICE.ONLY VERBAL

ASSURANCES WERE GIVEN TO ME FOR ALL THE PROBLEMS.AFTER A COUPLE OF DAYS MY CALLS WERE ALSO NOT

ANSWERED BY YOU OR YOUR OFFICE.

MY ENTIRE VACATION WAS A DISASTER FROM THE WORD GO.

I WANT A FULL REFUND OF ALL THE PAYMENTS MADE TO YOU.

WARM REGARDS,

CRUYFF GOMES

9820609697

Company: MAHALAXMI TOURS
Country: India
State: Maharashtra
City: Thane

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