Make My Trip
Cheated by Make My Trip

Make my Trip ruined my holiday plans at the last moment> Wanted to go to Jim Corbett for a nice holiday with my family, booked my hotel Jim’s Jungle Retreat, Corbett from 2nd to 4th April. Received a confirmation mail from Make My Trip that the room has been booked and the same was followed by a Hotel booking Voucher from MMT, which so ironically said "Kindly note, your booking is CONFIRMED and you are not required to contact the hotel or MMT to reconfirm the same". Then to my horror, received a call from Make My Trip in the evening that the booking was not made and it was some stupid error on their part and thankfully they will refund the complete amount and it will be reflected in my credit card statement in the next 7 days.

Now here are a few things :-

1) As it was peak season I was not able find any other hotel of my taste in Corbbet, as a result my holiday plans went for a toss.

2) The whole weekend was cursed by my family as they were so excited to go on this holiday.

Will never trust Make My Trip again and will prefer to book holidays either directly with the hotel or through a more trusted travel agent.

Company: Make My Trip
Country: India
State: Delhi
City: North Delhi

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