Make My Trip
Sub standard service

I had booked for hotel accommodation and cab service with make my trip for rajasthan tour. As per the itinerary given by them, they had promised standard deluxe a/c rooms in 3 star hotels for all 10 nights. In line with this itinerary we made full payment in advance. But actually, apart from 3-4 hotels, we were accommodated in below 3 star level rooms some with/without a/c and one with air-cooled. we wasted our money and valuable time complaining to make my trip during the tour. Accordingly they promised me refunding for the balance services which were not provided as promised in the itinerary (i.e. 3 star std. deluxe a/c rooms). but its been long time since i have sent a formal complaint via email on customer feedback form for a reply from them.

Company: Make My Trip
Country: India
State: Goa
City: South Goa

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