Mega Cab
Cab didnt arrive and very poor, irresponsible treatment at Mumbai call centre 42424242

Never book mega cab... though in whichever urgency ur.

Todat, 17th may i have faced very bad expierence with Mega cab - Mumbai and above all very irresponsible treatment on call centre number 42424242 by their executives.

Booking was done at 10.30am for:

1. Staring point: Thane

2. Destination: Vashi

3. Scheduled Time: 4pm.

CAr didn't arrive at 4pm, when called 4:30 pm, there were no records of booking ID B000654. Calling after 10-11 times and almost all together 1 hour wait time (on hold) still Mega cab is not able to provide car.

Reason: Car problem, network errors...

This is really very poor service and it should not be present in this industry if not able to provide even 5% of service what they are suppose to. They are suppose to deliver service with Disconnection of call, 20-30 min calls hold, hidding information, avoiding calls by Superviors.

Customers are really facing major problems by this type of service.

Snehal

Company: Mega Cab
Country: India
State: Maharashtra
City: Mumbai City

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