Nil
POOR SERVICE FROM INDIAN RAILWAY

Sir,

My wife and three friends are traveling from Kayankulam Junction to Palakkad since 1.00 AM today (26.03.2010) by Amrita Express (6343). It is now 7.48 hours late. Though time at Palakkad is 7.25 for Amrita express, due to line maintenance between mulanthuruthy and ernakulam trains are late. What I have to tell is if there is such a possibility to late by more than time required to travel, either SR could change the route via Aleppey or inform passengers in advance (they have given press release about cancellation/route change of so many trains from 15.03.2010 to 26.03. no where it is mentioned about Amrita express). What is losing is my wife and her three friends have to attend a national seminar at Coimbatore from this morning till tomorrow evening and to present papers and they cannot attend the same. they are loosing a big opportunity in life due to negligence from railway. The major complaint is that train which is late by 7.48 hours to travel a distance of only 266 km, with lot of ladies and children don't have a pantry car to support the passengers. It is true that the train is running in night and no need for pantry car. but yesterday also this train was late by 4-5 hours, so SR could have consider the chance for the same next day also. the train stops in between stations for hours and passengers are starving for food and water. this is unbearable and what railway is doing is inhuman. At least railway could provide food and water not free of cost, passengers will pay, when they stop train in between stations for hours and hours. After all we are using railway after paying money and this money is used to feed the family of the officers and staff of Indian railway who should take decision in such critical issues.

Company: Nil
Country: India
State: Kerala

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