Makemytrip.com
Ticket not booked but charged for ticket and norefund No

I have tried to book bus ticket through www.makemytrip.com on 28, September. I did not get the ticket even though my money deducted from my account. I have contacted costumer care. They have given booking ID. They told money will refunded within 7 working days. I did not get money. Again contacted many times. I have complained by sending mail to busservice@makemytrip.com. They replied that they are not able to refund automatically. So they asked to send Bank statement. I have sent and contacted trough phone. they told that money will refund within seven days. I did not get. Again and again I called. They are repeating the same words" waiting for seven days". Still I didn't get money.

Booking ID: IN1210B19617

mail complaint reference no.121029-032379

Company: Makemytrip.com
Country: India
State: Maharashtra

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