Airtel
SIM activation still pending, already one and half month passed

Even though the complaint is lodged against the Airtel SIM activation provider no disposal is received with any positive aspect till time and already one and half month have already been passed.

I have purchased a GSM SIM of airtel from my nearest reseller Mr. Durga Mishra (Phone No.9178475612) of Sakhigopal (Puri) on dated 21 Nov and the mobile phone no is allotted to me 9938519220. I had submitted the requisite documents to above mentioned reseller.

And after two days I had recharged the value Rs50/- for getting the Powerplus facility.

Again I had recharged from a local shop Rs 340/- through easy recharge and got the sms reply as such: RECHARGE SUCCESSFUL ON 25-11 at 03:02PM.talktime rs 340.00.MRP rs 340.00.TransID 365833716.Best Jobs! dial *321*661#FREE.

On 27 Nov first the outgoing facility is blocked. After complaining to Mr. Durga Mishra and after his durable trial it was found Incoming facility is blocked and I got the solace that the processing is being done and I will be getting through within 24 hours and I had to wait.

Weeks by weeks passed. And when 2 weeks had elapsed I was told to talk to Area Manager Mr. Priyabrat Mohanty (Contact No.9938049117) to confirm where is the lapse.

He did the same practice to solace me to wait and your SIM would be activated.

Lastly It was found the SIM is out of order and invalid.

Being a consumer and providing the requisite documents if such case will happen and no official authority is interested to listen me give me the disposal what to do against my money which is deposited (recharged) is totally disgusting and the belief upon airtel is absolutely lost and Will any such consumer have the belief that Airtel company is doing a best support to consumer?

I am bothered about my money deposited_ can I get back and what is the method to extract my money. If I will get back my money then I shall go for Other company's SIM to activate my Mobile and to the frank speaking I am totally frustrated dialling all in channel including the officers of Customer Careof Airtel.

Company: Airtel
Country: India

  <     >