Indian Railway
Misguide by rail staff

Sir,

I was travelling by 12142 rajendra nagar/cstm exp. on 29/04 vide pnr no. 6255970441 B2/41, 42, 44.Bed roll provided to us was unwashed and dirty, toilet wash basin was full of rice and pulses and condition of toilet was very pathetic.also no soap liquid provided.when i contacted head TTE mr abhayshankar, he say i dont have any complain register than i gone to guard at mugalsarai jn.about 17 boggies back and lodge complaint vide sl.no.3 dt- 29/04 before he was unwilling to give register.but after many request he gave. Than i gone to head tte from mgs mr.ramakrishna patil, he threaten "jao nahi deta jahan complain karna hai kar lena."and beheave very rudely.

next morning 30/4 at 0900 hrs i ask coach attendent mr ashish misra to give soap liquid in toilet, as he was sleeping, he replied "soap nahi hai jao sone do yar".also they dont give towel, Finally i reached cst stn.and gone to station manager to lodge complain here also mr. maurya try to misguide me but after intervantion of head tte of cst he agreed and i lodge complaint vide sl.no. 194543 dtd-30.04.11.excess price taken by pantry car vendorof cold drinks and water bottle from printed price. Print rate of soft drinks was rs.23 but they charge 25/-.

please take appropriate and stingent action against defaulter.

Company: Indian Railway
Country: India
Site: www.yahoo.com

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