KSRTC
Charged from credit card but tickets not booked

Re: KSRTC

Through this mail I want to bring to your attention, high amount of irregularity in the payment. I had tried to book tickets from Bangalore to Mangalore unsuccessfully on 28th April with my ICICI Credit Card. I tried it two times but the bookings could not be made. But still I found that payments have been charged twice from my credit card.

Ultimately tickets were booked by using HSBC card with PNR no Z01076281. Even these tickets were canceled on 5th May. I am yet to receive any refunds for this either. My user name in KSRTC profile is ashishmalik1982

Kindly look into the matter urgently as I am charged with 1680 Rs in the ICICI credit card where the tickets have not been booked at all and Rs 840 in HSBC card where tickets were booked but canceled later on.

Also the promised 50% refund of the canceled ticket has not come in the HSBC credit card (No is 4384 5999 9473 5933).

Company: KSRTC
Country: India

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