BSNL myway IPTV
Cancellation and refund request of my Myway IPTV connection not attended

Dear Sir,

I am having IPTV connection on my BSNL no 0532-2503908.For same I have paid - Rs for IPTV setopbox. Since Apr due to some resion I hadn’t recharged this myway connection and when in Nov month I tried to use this connection, setop box not authorized shown in TV screen.

When I have made a call in IPTV customer care then they confirm me that my this connection has disconnected and I have to take new connection in place of our old and pay 2200/- Rs again for new setop box for new connection. I have shocked this type of cheating. No person communicated at a time of first time installation of IPTV new connection on my BSNL no. this type of conditions that if we fail to recharged you myway services you have permanently disconnected my services and your setop box for which I have paid - has total worthless and no use for me.

So, I have requested for the cancellation of the MyWay IPTV connection during Nov and till today (Jan) no action on this and not refunding my Deposit -. I have sent continues reminders by mail and also called the help desk about same and getting the same response that within 48 hours it will be resolved. Please help me to resolve my discussed issue.

Thank You

Chanchal Dwivedi

BSNL No.-05322503908

Cell no :-09984142888

chanchaldwivedi@yahoo.com

Company: BSNL myway IPTV
Country: India
State: Uttar Pradesh
City: Allahabad

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