Tata Sky
Deactivation of services despite paying all the amount

I have brought the TATA SKY connection on 13 th october by paying all the charges through credit card i.e (Digicomp installation activation warrenty) Total of Rs 3399 (2899 1000) but after 15 days my service was disconnected saying that i have to use the 16 digit number on recharge voucher given with the TATA SKY Package.

firstly this has not been mentioned clrealy anywhere on the TATA SKY website nor any customer care representative told me about this during purchase of TATA sky

secondly at the time of insallation also engineer didnot handed over me the voucher which they say we have to use it for activation of TATA SKY service within 14 days of installtion.

If i ahve paid all the amount in advance then why i need to have the recharge voucher again to activate my service

Company: Tata Sky
Country: India

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