Dish TV
Could not avail the offer due to their wrong information

They have an offer called "pay term offers" for Gold subscribers. Initially I was a Gold Saver subscriber. During recharge I wished to avail the offer hence I wanted to down grade my package to Gold. Before downgrading and recharging I talked to their dealer and customer care executive. They confirm that I will be availing the offer after down grade. So, I did so. But after that I did not got the offer. They are now saying that as i have down graded I wont be availing the offer. It is a kind of cheating. Please help

Company: Dish TV
Country: India
State: Maharashtra
City: Pune

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