Dish TV
Not refunding security deposit

I had Taken DISH TV connection on : 1/2

VC Number: 01500866909

They have written in the receipt of security deposit that :

“A sum of Rs 1590 towards interst free refundable security deposit refundable after three years from the date of activation subject to return of digital decoder SL NO 200745010B59032910 in proper working condition”

but now they are not refunding the security amount: 1590

Dish tv helpline misguided me a lot and wasted my time too by diverting me to dealers.

This way dish tv harrashed me a lot.

Finally Dish TV replied me that a company policy is changed and you will not get refund. In fact being a customer there is no intimation from dist tv regarding this change in policy

You can check below, the response they have given when I mailed to dish tv

Please help me in this regard

Thanks,

Poonam Kamlesh Tiwari

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Dear Ma'am,

Thank you for writing to dishtv.

We understand that you would like to know about our refund policy for VC 01500866909.

We would like to inform you that as per company norms, refund policy has been withdrawn and the amount cannot be refunded.

Please note that you can surrender your dishtv connection to any of your nearest dealer.

Regret the inconvenience caused and apologise for the problem faced by you.

Incase of any concerns please write to us or call us, we would be glad to be of assistance.

We value your association and assure you of our commitment to serve you with a smile.

Regards,

Rakesh Kumar.

Customer service

DISHTV

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Company: Dish TV
Country: India
State: Gujarat
City: Ahmedabad

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