Dish TV
Installation Problem
- 07-04-2011
- 148
What a mess Dish Tv is creating in customer service and claims that they are number one DTH provider. I ordered for 2 new connection on 3rd July. Within 2 hour the sales guy was at my door for collection. I paid him the required sum and messaged to their toll free number for installation. I received the reference number and got call from one of their franchise that it will be installed within 24 hrs. They gave me slot when installation will be done. I came from office early and when called them to confirm about the installation, they told that they will not do. Since then I had made more than 4 calls to their customer care and more than 10 calls to their distributor but nothing happened. Now they are not picking up my call. I am clueless. I am planning to shift to other service provider. Is this the customer service DishTv is providing? I am registering a complain against them and also want to inform others that dont opt for DishTv. Their logo is "Ghar aaye Zindagi", but I say "Ghar aaye Tension".
Regards,
Abdul
Company: Dish TV
Country: India
State: Delhi