Sony Trinitron TV
Thieving Service cente

I called up a service center in Andheri west (previously located in Sagar Tech Plaza) who claimed to be Sony authorized service centers for a complaint in my Trinitron TV. These people said they will send someone to check the complaint. They did send one guy who did not know anything, took my board and told me that he will call with the estimate for the repair. He called me up and said its 2500/-. My brother said its too much. Tell them to bring it back and keep it as is. These third class thieves took 200 rupees for keeping it back and then left. After 1 day I called my Local TV guy to take a look. Guess what? The thief's at Sony service center had given me someone else's board. I called them then and there and asked them to give me my board back. The Manager Hari Bhai (don't know why they call this fool Bhai) told me its my own board and that some transistors were misplaced. I told him I don't care and that I want my original board back. I kept on calling for three weeks, close to 250 calls, spent my money, time, showed these third class people courtesy and talked to them nicely. However, they did not even send one guy.

He kept on giving A class excuses that the technician is admitted in the hospital and is unable to come to work. Now, its been 2 months, I am at a fix. I want to file a consumer court case against these crooks (I have better words in my mind against this kind of filthy people). The TV was worth 26, 000 and now its just a piece of garbage.

What kind of service does Sony provide? I used to vouch for Sony products, no more. You guys are also bigger thieves who employ this kind of filth to do service work. I will never buy anything from Sony again ever and anyone who reads this - understand one thing. Sony employs this kind of thieves because they themselves are bigger thieves. See you in court, Sony

Company: Sony Trinitron TV
Country: India

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