Tata Sky
Set top bax & services

Dear sir,

I am existing customer of tata sky in chapra Bihar - 841301I and Subscriber Id No.- 1038695134 on the Mr. Devnath dass.

I was 1st complaint on dt.2/10/10 box is not working than after 15 days I got the box but without adepter, how to working? & they are told me adepter will be receive on next 3 days that is confirmed by executive. But after waiting 7 days I called again to Mr. Amit who is Area coordinator, and then he was taking week for adepter delivery. So finally 28/10/10, I was received adepter but my services was not resume, so again I called to Amit for solve this issue but his always avoided, so I called to c.care & solve this issue on 2/11 with Mr. Ankur. After 3-4 days my services again closed & so I again booked my complaint to c.care for change this box due to it was not working properly. I am still waiting

Amit & team is to useless people & always misguide to customer none of the time they are solve my query & always avoiding. During this whole process I suffered a lot of mental and financial (call to customer care) problem. Now I am confused what to do. there is no response from there side have to call them up like 20-30 time in last two month but still not get a correct reply.

After all this situation DTH company regularly deducted the balance form my account and I feeling very bed about company services is very-very poor in C grade city, so finally i was loose my money, time. Please help to solve this arises issue.

Thanks & Regards

Ashok Kumar

9818649761

Company: Tata Sky
Country: India

  <     >