Sun Direct
Service not provided

The sun direct services are worst in bangalore.

We get on the tv screen that there needs to be some

fix in our dish antenna. The service is to be provided

free of cost.

When we dial the customer care no. 39407575 it is always engaged.

If it is in ringing mode, nobody cares to lift the phone.

Same case with the landline number 25327272, which is at vasanthnagar.

The security guard lifts the phone after 6.00 p.m and declares boss is not there

whereas the complete staff including boss is not available the whole day.

If you dont want to attend the phone, why should you install it.

Next come to distributors. They too give the landline no's but never lift the phone.

I went to Yelhanka new town, distributor personally and told my sufferings to the

lady reciptionist, but she did not dare to register it and provide me a complaint no.

To add to the agony, I went to my nearest dealer here in K.G.Halli personally and

got the reply that he is not responsible for the repair that needs to be done.

The complaint no 1004286579 registered on 3-Nov and re-updated on 7-Nov (attended by Shiv Kumar at 11:00 a.m) is also not adhered to.

Some technician, I got from just-dial services is demanding 200 Rs, to do the needful

Right from the top-manager, till the customer-care, dealer, distributor, technician, all are irresponsible and corrupted.

Company: Sun Direct
Country: India
Site: www.sundirect.in

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