Airtel digital tv
CHEATING THE CUSTOMERS

Dear Sir

MY CUSTOMER ID IS 3001566890

i am having a AIRTEL DIGITAL TV south mega package since Dec 09. During purchase and installation, AIRTEL advertised a package inwhich we were told that if u pay for 10 months, there will be an addl credit of two months. We took this package in Dec AFTER PAYING FULL AMOUNT OF Rs 3050 approx. Now i have been intimated through automated SMS after 10 month, that either to recharge or the SERVICES will be suspended. They did not give any credit for two months.

I approached the customer care on 28 Oct 10 immediately and a got confirmation too that the two months have been now credited, ironically today ie 29 Oct the customer care has different story to tell. They have informed that U DO WHAT EVER U WANT, U WILL NOT BE CREDITED.

PLEASE LET ME KNOW, IF IT CANNOT BE RESOLVED, WE HAVE NO OTHER OPTION OTHER THAN TO MOVE THE COURT OF LAW FOR JUSTICE IN THE MATTER

Vijay

Company: Airtel digital tv
Country: India

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