Sony
Board Replaced/Tampered

Hi I am from Mumbai India and own aSony DAV-DV270 Home Theatre which is just a year and a half old..It shows "PUSH POWER PROTECTOR" on its display..I took it to my nearest Sony Authorised Service Center i.e. Sonus Sales and Service in Santacruz Mumbai India..Initially they fooled me saying that my board has been corroded and there is no way they can get it fixed and i would need to replace the board..They earlier offered me an estimate of Rs6000 and when i started bargaining they came down to Rs4000 at the same moment..However after digging into this issue i came to know that this problem can be fixed by just replacing an IC at Sony Service center itself costing Rs1000 (Including Labor)..This surely means that they wanted to pull out as much money as they can from my pocket..Hence I denied their offer and planned to get it fixed else where from a local guy and the technician there told me that they had replaced the board with a tampered one so that i shouldnt be able to repair anywhere except them..Imp Point - Before giving it to Sony i had signed on the board so that my board remains safe from the cheaters at Sony..But Sony never knew this fact and they replaced the board assuming that i would never know even if they repalce it with a tampered one..These service centers are just spoiling SONY's market. If this goes on then "GOOD BYE SONY".. we have got many better options..and i am damn sure not to buy a SONY product again..

Company: Sony
Country: India

  <     >