Airdigital TV
Wrong package activation

I am Nitesh Kumar Gupta purchased airtel digital tv and it was installed on 30.10.2010. At the time of activation i said customer care executive that he select the economy package on my customer id (3005695601). I got a sms on 24.12.2010 that aapka airtel digital tv account jald hi band hone waala hai from airtel digital tv then i called customer care why my account will close. He replied that in your id mega package was selected then i know that it fault was occoured at the time of activation by the customer executive. I said that i told for economy package at the time of activation and you have record of conversation hence you can listen it then talk with we and change my package give me continue service but he has not given proper response. After this i submitted a complaint online on digital tv webside but still i have not got any response. I requested you pls submit my complaint relevent authority.

Company: Airdigital TV
Country: India
State: Delhi
City: East Delhi

  <     >