Airtel
Worst service provide

I had lodged a compliant to the airtel digital TV customer care 7 days back. Everyday I am calling them atleast 3 times a day asking to resolve the issue. We are unable to view any channels and hence we requested the customer care to ask the engineer visit our residence to lookninto the issue. Everytime we are geeting a false commitment that the engineer would be contacting you, or reaching the residence in next 1 hour, however nobody turms up. Everytime they raise a service desk ticket and without resolving the issue they send an sms to our mobile confirming that the issue has been resolved and the ticket is closed. We lodged a compliant for the same however no action was taken. Till today nobody has turned up or called us for resolution of the issue. This is the worst service provider we have ever come across. We strongly recommed no customer should use such service provider if they dont value the customer.

Company: Airtel
Country: India
State: Karnataka
City: Bangalore

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