Airtel
Unsoliciated Email Messages

Dear Sir,

I am an Airtel Post Paid customer, since Dec.

I receive my bill online, hence have shared my personal email address with Airtel.

Since last few months I have been receiving messages from Airtel for their DTH connection.

Is this not unfair for a consumer, as the company is using my personal email address to cross sell their product. I had never asked/ confirmed with Airtel regarding their promotional messages. Is this not breach of trust as Airtel is using the information it has in its database, without my consent? This is the case with millions of consumer who utilize the services of Airtel?

I am sure this is not an isolated case and many like me, who have share their personal email adress with Airtel are bearing the burnt of this unethical business practice from Airtel.

What if Airtel share our personal mobile numbers or email address with third party for financial gains?

Though Airtel provide an unsubscribe link, the email address mentioned in the mail communication id non functional. I have raised this issue with Airtel, but still I get DTH promotional mail communication.

Regards,

Pankaj Tajane

Company: Airtel
Country: India
State: Maharashtra
City: Pune

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