Airtel
Pathetic Service for DTH

I have booked an Airtel HD connection online on 10th July for my residence Kharghar, Navi Mumbai. But till now installation/refund is pending. I have send so many e-mails to their helpdesk as well as nodal officer but no response from their end. After a week on 18th July they realised that installation will not be possible as local cable mafia not allowed to enter the premises.

If they know well in advance & doesn't have guts to install then why they accepted new connection request coming from the Kharghar area.

I have spoken to one of the police officer in kharghar area & he deny such incidents happened recently. Also I have found DTH connection in my building itself. I am not sure why these peoples are not coming for the installation?

I hope they will either get the installation done or will refund my money immediately.

Company: Airtel
Country: India
State: Maharashtra
City: Mumbai Suburban

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