AIRTEL DIGITAL TV
Frostrating message on screen while wathing programmes

I want to register a complaint against airtel digital tv. I have prepaid connection enrolled a package of 320/325 rs per month. I am regularly recharging my airtel account every month before balance gets zero. Problem is - Every month I am getting message on screen that my balance is low. This messages starts coming on screen when my balance is more than 70-80 rs (validity is more than a week). message displays in center of the screen and occupies half of the screen of my TV. This is really frustrating when you are watching programs, especially live events. I am giving my account details below and want to request to airtel people to make a practice to show message once balance is nil Or below daily burn rate (validity is 1-2 days). overall stop customer to remind to recharge account week in advance. I told this to customer care lots of time but these guys we all know.

Acc ID : 3008467634

Name: Nilesh Patel

Area Manager: Sandip

Contact : 9824188624

Nodal Officer: Gopal Suryavansi

Contact : 079-40037114

Incase I need any other steps to express my frustration, Suggestions are welcome.

Company: AIRTEL DIGITAL TV
Country: India
State: Gujarat
City: Ahmedabad

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