AIRTEL DIGITALTV
No proper customer support

My Airtel DigitalTV customer ID is 300944162. I receive a message that the battery of remote is low. Then I put everready batteries in it. But the remote was just showing red light and was not operating. Then I contacted customer care executive he asked me to used AAA batteries. But even after using AAA batteries the remote is not working. So I called customer care executive he/she told me that the engineer will come to my home. When for 3 days no engineer came i again contacted customer care executive. Then he told me that I should go to nearest dealer and he will replaced the remote for Rs. 150/- and suddenly the call was cut. When I go to the nearest dealer he first exchange the batteries of the remote to the one he has then told me that my remote is not working and I will have to pay Rs. 350/-. Then I again contact customer care executive he told me to contact the regional office number on 02240213261. That number used to be busy always. Fortunately I managed to contact on the number once. He told me that I will get the remote replace for Rs. 150/- But suddenly I receive "Jya Airtel numbershi tumhala sampark karayacha ahe to sadhya band ahe and blah blah blah" When I used to talk to customer care executive sometimes they say "Kya aap muze sun pa rahe hai kya aap muze sun pa rahe hai". When I told them that yes I am able to listen they cut the call.

Company: AIRTEL DIGITALTV
Country: India
State: Maharashtra
City: Amravati

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